Frequently Asked Questions (FAQ’s)

Below you will find some popular questions related to our serviced apartments.

Please contact us directly for any other questions you may have. 01223 709409

Serviced Apartments

A serviced apartment is a fully furnished apartment available for short-term or long-term rental for those who are travelling for business or leisure. As well as providing a home from home experience, a serviced apartment provides similar services to a hotel such as professional housekeeping. At Signet Apartments our luxury serviced apartments are cleaned weekly, along with a fresh set of bed linen and towels. We also provide guests staying for 5 nights or more a welcome pack which includes a pizza, drink of choice and milk.

The level of service provided in a serviced apartment varies greatly depending on the service provider, however at Signet serviced apartments we provide weekly housekeeping, a bed linen and towel change (for stays of 7 nights or more) and all house-hold amenities to ensure you’re living in luxury during your stay. Each of our apartments has a fully functioning kitchen, bathroom and bedrooms, as well as free high speed broadband. We offer extras such as cots and high chairs, a printer and photocopier should you request one.

There are many differences between a hotel and a serviced apartment.

For example, with a hotel, you are only given one room, whereas with a serviced apartment you are provided with a fully equipped apartment for all your living needs, such as a kitchen, living room, bedroom and bathroom.

Serviced apartments provide much more space than a traditional hotel, meaning you can truly live in luxury during your stay rather than just stay in one bedroom.

Serviced apartments are self-catered, and therefore you have the opportunity to cook for yourself or any guests that may visit you during your stay.

Serviced apartments do not offer room service like hotels, but they instead offer the ease and convenience of a fully furnished luxury apartment that can often be more comfortable for long-term stays than a hotel room.

Please contact us to discuss your requirements before booking and we will do our best to assist if you are planning to bring a pet for your stay.

Check-in time is from 3:30 pm onwards and check out is at 10:30 am. Should you require an earlier check-in please do let us know and we will do our best to accommodate the request.

One of the Signet team will meet you at the apartment when you arrive. Upon check out please lock the apartment and post keys in the letterbox or mailbox. Full details will be provided via email.

All of our Signet luxury serviced apartments are cleaned weekly and between the transition of guests.

All apartments are fully serviced each week which includes a complete bed linen change, bathrooms and kitchens cleaned, a general tidy, dust and vacuum of the apartment.

If you are staying with us on a long-term basis you will be notified of when these weekly cleaning services are taking place.

Please contact Signet Apartments to check availability and we can adjust the booking for you.

All of Signet Apartments properties are by law non-smoking throughout. If it becomes apparent that an apartment has been smoked in we will charge a £400 fee. Please see our terms and conditions for further information.

At Signet serviced apartments the bedding and towels are changed weekly for guests staying greater than 7 nights. If you require any extra changes we can accommodate this for a small charge.

Guests staying for shorter stays will not be provided with a linen or towel change.

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