Customer Reviews
Read genuine reviews from Signet customers
Our Reviews On Google
Mark Grygier
12:23 09 Jul 21
Anton and Darren were very accommodating and helpful! Having a pet-friendly apartment was wonderful.
Andy Byrne
15:19 14 Jun 21
Signet continue to provide excellent customer service each and every time. Response times to queries are superb.
Lily Zhu
15:08 06 May 21
Signet is superb choice of my stay in Cambridge. The apartment is so safe and clean. Their staff are prompt responded and professional services provided. I will choose Signet for next stay in Cambridge definitely.
Courtney Marie Keen
18:03 09 Apr 21
Really lovely accommodations close to everything! We were in a huge bind having just moved to the U.K. and our original accommodations fell through. So we inquired about this apartment very last minute. Anton responded immediately, had housekeeping come over to make sure things were clean, picked us up some wine & pizza, & met us at the property in just a few hours. The unit itself is very lovely, spacious with 2 bedrooms, a full bath with a large tub, washer/dryer, dishwasher, & separate living room. We are having to do our quarantine period with 2 young children so between all of the accommodations of the unit and the abundance of food locations nearby able to deliver, we couldn’t have asked for any better apartment/hotel. We really are grateful to Anton for being to kind to us and treated our situation with both urgency and empathy. I would highly recommend staying here and working with them as their care for both the unit and their guests is very apparent.read more
Reid Guffey
16:17 09 Apr 21
I could not ask for better or more accommodating service. We were relocating to the Cambridge area from California and had booked an apartment using hotels.com. When we arrived the apartment was occupied by a long term tenant and we were left scrambling to find a hotel while our kids ran around outside the kind stranger’s doorstep. My wife, kids, and I then spent the night in a tiny room at the Holiday Inn Express. The next morning I called Signet. With in minutes Anton called back. Sensing my urgency to find a more suitable accommodation, Anton quickly coordinated getting us into the Ceres by 11 am that morning. With a little bit of luck and the incredible staff of Signet we were able to relax a sort our lives out after the long trip. To top it off he brought milk for the complementary cereal, two pizzas, and some sparkling white wine!read more
Oliver Barrett
23:34 10 Mar 21
I have had 7 stays with Signet Apartments over the last 2 months. Each one of them has been great. Really nice, luxury apartments, that are clean, tidy with a lot of home comforts and facilities ready to settle in with for your stay.Staff are incredibly helpful and very friendly. Someone is always on hand to meet me for check in.Couldn't ask for more from Darren and his team, and would highly recommend Signet Apartments to anyone.Thank you to the whole Signet Team!read more
Attilio Bondanza
17:07 18 Jan 21
My family and I stayed at Signed apartments from 27 Dec to 16 Jan during our move to the UK from Switzerland. The apartment was very good but special mention goes to staff. We had to quarantine, so they made the grocery for us and assisted during a particularly challenging period. Kudos to Darren and team, well done!read more
Prakash Khairnar
08:36 21 Sep 20
Signet Apartments is a nice place to stay as most amenities are available within reach. People here are very professional, caring and helpful at the same time. Help is always available whenever you requested for.I'll highly recommend this place especially those who are new in Cambridge and doesn't know much about the place.read more
Lindsay Piper
20:25 08 Sep 20
I stayed in one of the apartments during the covid pandemic. It was very clean and spacious, and the location was excellent. It was well equipped with everything I needed, and was a great apartment to stay in. I wouldn't hesitate to recommend Signet apartments, and the team were really helpful.read more
Sophia Dyer
14:39 04 Aug 20
Signet apartments have been absolutely amazing! Fantastic location, beautiful apartments and looked after well! The manager gets back to you with any queries extremely quickly and are always there for advice if needed.The apartment were fully furnished and had house keeping every Wednesday should you require it! They gave new bedding, towels, tea towels, washing up tablets every week with a kind gesture of some chocolates. I avoided them cleaning inside as I felt that was my job and also I didn’t want to risk Covid on staff members.The bathroom was lovely and modern - great bath, good pressure shower and always perfect temp!The beds were comfy and clean! There was enough draws and cupboards to put things away!They supply you with a hover - I bought some Henry hover bags which I have left for the next person. The mop is old so if there long term buy a new one :).The kitchen was fully furnished but I recommend buying your own utensils if you plan to be there a while as they are very basic.There was even a small balcony too so you didn’t miss out on the hot weather during lock down!Again thank you for helping me out during a stressful time and allowing me to keep my family safe by moving here!!I hope someone else experiences the care I was received!read more
Kaotar
12:10 26 May 20
Signet Apartments provides the best accommodation in Cambridge that I have ever set foot in. The interior is one that is modern yet comfortable and makes you feel at home. The facilities are of high standards and the apartment is fully equipped with all the necessities and more. I was pleasantly surprised to find additions such as dishes, kitchenware and some essentials. This helped me settle in and saved me a lot of time sourcing the resources myself! The location is perfect- you have easy access to bus routes, train station, city centre, the hospital and many local amenities. The area is well kept, with stunning courtyards and friendly residents.I thoroughly recommend Signet Apartments to anyone. The best accommodation in Cambridge by far.read more
Sophie Barber
12:35 21 May 20
I would like to leave a review to say how amazing Signet apartments have been. They flats are clean, well furnished and spacious. The owners have been nothing but helpful, helping me when I locked myself out on night 1, to getting my letterbox key. They reply to emails very quickly. Overall they have fantastic and I highly recommend the properties.read more
Josephine Spary
23:14 02 Jul 19
We had a beautifully appointed top floor apartment. The sofa was most comfortable but the dining chairs could benefit from cushions! The kitchen was well equipped and a perfect laundry cupboard in the hall. Super bathroom with really good shower. The bedroom had plenty of cupboard space and a comfortable bed. We enjoyed the views from the terrace over to the Botanic Gardens and beyond. The apartmemt gardens were also most attractive and well maintained. Deck chairs were provided free of charge when the sun came out. The proximity of the flat was ideal for Addenbrookes, the town centre, and the train station.Your staff are to be complemented on their service cleaning the flat and changing the linen. We had a most enjoyable visit to Cambridge.read more
Adam Roscoe
11:11 02 Jul 19
Great apartments. Great service. Made our move much simpler. Happy customer.
Gunjan Hajela
10:28 02 Jul 19
I have had a wonderful stay experience at Signet Apartments. My stay was for longer period (3 Weeks), hence it was important for me to adjust in to a newer space. But the apartment which was allotted to me by the Signet team was more than just an apartment. It was like a home away from home. Well equipped - both in terms of amenities and appliances for self-use and quite comfortable. The team @ Signet also was very responsive (notable mention of Darren). Thank you once again and look forward to stay once again!read more
Geraldine Pugh
00:13 13 Jun 19
The apartments are very comfortable, clean and tastefully-decorated . Particularly appreciated having a bathtub and the toiletries were a nice touch! The location was great for grabbing groceries and for getting to and from the station.
Cambridge Core
11:55 07 Jun 19
The perfect home away from home. Everything you need and more is there to make your stay an exceptional one. Highly recommended. -MH
Dan Vargas
22:37 03 May 19
Had a great stay. Well kept and comfortable. Service was always available when needed with timely and friendly help.
Josephine Rose
12:38 01 May 19
I recently spent some weeks in a couple of Signet Apartments having done so during two previous summers. Overall I had a very good stay. The team at Signet are attentive and accommodating. The flats themselves are clean, pleasant and bright, and in a very handy part of Cambridge amenities-wise. I would recommend Signet apartments to anyone needing a hassle-free stay in a great part of town.read more
mark williamson
16:31 07 Mar 19
Very comfortable and convenient apartment, close to the centre and to where I was working temporarily. Plenty of space, spotlessly clean and everything worked as it should. An excellent base for anyone needing somewhere nice to stay.
James Dunn
16:09 07 Mar 19
Stayed here for work. The apartment was super convenient to the train station and my office. Arranging the booking was super easy (online and even a last minute change to my departure date). The staff is friendly and very responsive. A quick phone call and I was able to meet the manager to collect keys in front of the apartment. He even gave a quick tour. I found the apartment exactly as described. It isn't anything fancy, but it is warm and comfortable. One thing I wasn't expecting were the toiletries and cleaning up on Fridays! It was a happy surprise! I highly recommend them for any length of stay. I look forward to staying with them again.read more
Paul Irwin
18:37 08 Feb 19
Absolutely fantastic staff,from management to the cleaners, all so helpful and friendly. The quality of the apartment was excellent and in a very good location with easy walking distance to town or two minutes to the railway station go travel further afield. Always felt safe in a very clean well kept environment . Would not look anywhere else if going to Cambridge.read more
Cutaway dotcom
19:55 01 Feb 19
Signet Apartments were recommended to me by a colleague for a 10 month assignment in Cambridge. Anton found me the perfect Catered Apartment in a great location in the centre of town and dealt with me face to face to get me moved in and settled quickly. All issues throughout my stay were dealt with swiftly and effectively. I felt extremely comfortable and looked after allowing me to focus entirely on my role. A great year made easy due to Signet working hard behind the scenes.read more
Gillian Watson
23:08 31 Jan 19
We loved our stay with Signet Apartments, it was luxurious and met all our needs. Everything was done to ensure our comfort and it was very convenient for the Town and Railway Station. It felt like home as soon as we walked through the door. We will definitely stay again as we are regular visitors to Cambridge.read more
Solal Le Gall
17:16 31 Jan 19
I stayed in one of the apartments for 3 weeks, and it was lovely. To start with, I arrived much later than planned, and yet somebody was waiting to welcome me. The apartment had everything I might need for daily life (e.g. washing machine, iron + table, etc...), it was very clean and nicely decorated. The area is quiet and secure, although very close to the town centre, and there's a lovely park close by. If I can offer a comparison, I would say it's the advantages of both an apartment and an hotel combined, without the inconveniences. I would definitely recommend Signet Apartments!read more
ines fonseca
13:09 02 Jan 19
Amazing experience: top location, great flat, really good guest service… I stayed for two weeks and I can honestly say it couldn't have been better. 100% recommend it!
swati agarwal
23:16 05 Dec 18
It was my first visit to Cambridge and needless to say it was an absolute pleasure to stay at Signet apartments with my family. We stayed for around 14 nights, everything about the property - whether it was the location, the convenience to bus stops and stores, the cleanliness, the staff member welcoming us , booking, payment, extension was easy and smooth. I also liked the fact that the management was just a phone call away whenever we had any questions/issues. Totally recommend this place.read more
Marissa Murray
16:19 05 Dec 18
My stay at the Signet apartments ( The Kaleidoscope building) was fantastic. The apartment was beautiful and included great amenities. The service from the Signet staff was great, and they made sure that my colleague and I were well treated. I will definitely stay here on my next trip to Cambridge!read more
Steve Wright
15:54 05 Dec 18
Lovely studio in the heart of the bustling Mill rd. Close to cafes ,shops and bars. Short walk across parkers piece landmark to the beautiful city centre. The flat is well equipped with all mod cons and cleaned on a weekly basis where the tea coffee sugar and chocs are topped up. Enjoyed my stay there. Very comfortable with wifi.An 8 min walk from the train station and complimentary red wine and pizza on arrival was a very nice gesture . The price was reasonable for the location.read more
Kai Xu
02:04 28 Nov 18
It was a nice stay in the apartment for 3 months in the summer. The place was very nice and the service was very good and responsive. I will be looking forward to stay again if I'm back to Cambridge!
Jane Lee
19:53 20 Nov 18
I loved staying at these apartments. They were extremely clean (something I worry about when travelling), bright and cheerful. The bed was comfortable and the support staff were very supportive all through my stay, including when I managed to lock myself into the unit. The environment is safe and the neighbours are quiet. I would definately stay here again especially as I would be able to do my own washing and shopping. If you are also from overseas, Marks and Spencer Food Hall is fabulous, don't bother with the other ones except for emergencies, they are a bit grim.read more
Colin Reeve
12:56 20 Nov 18
My wife and I stayed at Signet Apartments in Cambridge for 4 weeks during July and August 2018. From the moment we were introduced to this company the service we received was first class which included a nice welcoming gift which was much appreciated. The apartment, near the railway station and next to Sainsbury’s was excellent, very quiet and looking out on a nice grassed area where we spent much leisure time enjoying the summer sunshine. It was also cleaned each week by a very good cleaning team who made sure we were always well stocked with the necessary essentials.We would have no hesitation in recommending Signet Apartments to anyone.read more
Amy McKay
12:11 20 Nov 18
Stayed in one of these Cambridge apartments in August 2018, myself and my family felt immediately at home and were well taken care of with any issues. The apartment was very well equipped and comfortable, regular cleaning service to high standard and very convenient location.read more
Jago Davies
14:54 12 Nov 18
Fantastic service as ever from the Signet Apartments team, both apartments that I stayed in were very clean and well laid out, and the rooms were more than accommodating. Thank you to all the team for a great stay!
Charith Fonseka
23:47 11 Nov 18
It was a great stay. We were met on time. The apartment was great. Nice and airy. Very central. Groceries were close. Definitely recommend it
Salva Colomina
07:36 09 Nov 18
The apartment was fully equipped and ready for living as if you were at home. It was very clean and perfect for 4 people. Well communicated in a quiet residential zone.
Mark Richmond
19:49 08 Nov 18
I have stayed in Cambridge multiple times at Signet apartments and they have always been very clean and the Signet team very helpful.
Cocoy Valeza
14:02 22 Oct 18
Our recent 6-day stay at Signet Apartment's Gilbert House in Cambridge was indeed an experience worth raving about. My wife and son enjoyed it so much that we are now looking forward to our next stay. To further improve the quality of service, here are some suggestions worth considering for future guests:1) Inclusion of Complimentary Bottled Water in the Welcome Pack: It was a challenge for us to find some drinking water when we checked-in past midnight, when most food stores like Tesco Express and Coop were already closed.2) Provision of Printed User Manuals for the Washing Machine, Electric Burner, and Microwave Oven (if available): This would help a lot in making the guests' stay more convenientread more
José G. Belda
18:26 17 Sep 18
Perfectly well conditioned. Thanks for having all the needful household items: soap, washing-up liquid, tableware, ... Very high-quality wifi.
Edward Galante
14:07 27 Aug 18
I stay at Signet Apartments whenever I am over for business with Cambridge University Press. They are always efficient, very pleasant and accommodating to whatever needs I have. The price is very competitive with others and in fact often lower.The apartments are very clean, great size and conveniently located. I always feel attended to and personally taken care of!They will always have me as a loyal customer!read more
ppro24
17:02 15 Jul 18
It was a great stay. Anton was there on time to check in as pre-arranged time. Few things were new to me but I got answered it appropriately on time by Anton. Welcome gift of wine, pizza, milk and cereal boxes were really nice to have. The location is very nice area with lots of biking and walking area. Tesco superstore was in walking distance for anything you need. I really recommend Anton and his property for rental. It was very neat and clean. Housekeeping came every week. I must say that Anton and his group seems to go above and beyond to keep the property clean and attractive. So des their management and customer response.read more
Karen Yuan
20:54 09 Mar 18
It’s the second time for me and my family to choose signet apartment when we travel to cambrdige a long way from Hong Kong. I will definitely give a rate of 5 stars — the apartment has a really great location (literally just next to the train station and there is a Sainsbury’s nearby as well) and the furniture is new and nice. Also the staff are patient to answer your questions and always try to meet the enquiries of every guest. My family had a really nice stay there and we will deffo choose it again in the future.read more
Lucila Marquez
12:42 10 Oct 17
The flat is excellent, it has everything you need inc free coffee and sugar. The team is so supportive! I arrived early on a Sunday and went to a wrong address (I had googled Mill Road instead of the flat's address). When I contacted the person who was waiting for me, she came to pick me up in her car and took me to the flat! If your stay is longer than 5 nights you get a complimentary pizza and drink ...Every time I emailed them with a question, I got the answer promptly. I was very comfortable there! Thanks!!read more
Jan Lawry
11:59 26 Sep 17
Signet Apartments are superb; very friendly and helpful and definitely went out of their way to accommodate my needs - including meeting me late afternoon on a Sunday so that I could collect the keys to my flat. This is my second stay in Cambridge via Signet which hopefully tells you how good they are! The apartments are spotlessly clean, bright and airy, furnished to a very high standard and in excellent locations. There is also secure parking which is a rarity in Cambridge. If you are staying for a month or more there is a weekly housekeeping service which is most welcome. I will continue to use Signet and wouldn't hesitate to recommend them, particularly for the business traveler wanting to find a home from home!read more
Eva Kolářová
14:03 31 Jul 17
We've had a great experience with staying at Signet Apartments, from the first moment of a friendly welcome by Anton, to the end. The rooftop flat has exceeded our expectations, it was very spacious, modern, with a fully equipped kitchen and stable wifi, which is a lot of aspects that many hotels can't properly cater to. We particularly enjoyed the large balcony. The option to call somebody 24/7 is a great assurance that if anything happens, there is somebody to help you. I also need to mention the luxurious toiletries provided by The White Company - fantastic.Overall, an excellent stay and happy to recommend Signet Apartments for your stay.read more
J Rose
18:38 29 Jul 17
We spent a week in Signet Apartments during the summer of 2017 and were really happy with our stay. We found the agency highly organised and every detail was thought of. For example, rather than leave us a bottle of milk as part of our breakfast, we were offered and provided an allergy-friendly alternative when I expressed a preference.The location of the apartment was ideal - seconds from Cambridge station and the new shops and cafes nearby. The apartment itself was ideal -particularly the bathroom which is well-appointed and stylish. The living area and bedroom were fine although the bed a little narrow comfort-wise.Overall, a brilliant stay. We'd definitely return.read more
Graeme Harrison
18:40 28 Jul 17
My wife and I stayed for a week in Cambridge with our young son. The flat was well-appointed and clean, and the location was very convenient. The staff at Signet were very accommodating, allowing us to check out slightly later so that we weren't hanging around waiting for our flight. There were a couple of small things which could have been improved. Firstly, I had to do quite a bit of chasing to get a response to my initial email queries regarding availability. Secondly, when we arrived there were a few things missing from the flat, like the drying rack and the cot we had requested. However, these were rectified very quickly. All in all, it was a very positive experience and one which I hope to repeat!read more
Adam Wells
21:08 11 Jul 17
We stayed for two weeks as part of our relocation to Cambridge from Australia, including our two young daughters. The staff were magnificent, they even went out of their way to buy the stressed adults a bottle of red wine and pizza for dinner for the little ones after our mammoth journey! Not to mention fresh flowers. Apartment itself was clean and tidy, very well appointed. They even let us stay a little longer when our more permanent accommodation wasn't quite ready. Great service, great apartment, and great location right by the train station, I highly recommend.read more
